Privacy Policy for True Fanbase

What is GDPR?

The General Data Protection Regulation (GDPR) is a European Union (EU) privacy law that gives people in the EU control over their personal data. True Fanbase OÜ follows GDPR to make sure your data is collected and used responsibly.

1. Who we are

2. Your consent

By submitting your information through our forms, you are giving your consent for us to collect and use your personal data as described in this policy. You can withdraw your consent at any time by contacting us at hello@truefnbase.com.

3. What data we collect

We collect the following types of information when you complete our forms:

• Contact details such as your name and email
• Basic location information such as your country
• Fandom and interest information that you choose to share
• Information about how you engage with fan platforms and communities
• Feedback about your experiences, preferences, and frustrations as a fan
• Your interest in certain features, premium options, or platform testing
• Demographic information such as age and gender
• Technical data collected through our hosting and security providers, such as IP address and browser type

4. Why we collect your data

We collect this data to:

• Add you to the True Fanbase waiting list
• Contact you about platform updates
• Understand early interest in different fandoms
• Improve our service and prepare for launch
• Keep our website secure and running smoothly

5. How long we keep your data

We keep waiting list and preference form data until the platform launches, or until you ask us to delete it, whichever happens first. After launch, data that is no longer needed is removed securely.

6. Who processes your data

To run our website and forms, we use the following service providers:

• Zone Media OÜ as our hosting provider
• Tally.so for form submissions
• Cloudflare for security and simple analytics

These providers process your data on our behalf and follow GDPR requirements.

7. International data transfers

Some of our service providers may store or process data outside the EU. In these cases, appropriate safeguards are used, such as standard contractual clauses or certified frameworks.

8. Your rights

If you are in the EU or EEA, you have the right to:

• Access your data
• Correct your data
• Delete your data
• Withdraw consent
• Object to certain processing
• File a complaint with your data protection authority

You can contact us at any time to exercise these rights.

9. Security

We use technical and organisational measures to keep your data safe. This includes secure hosting, restricted access, and encryption where appropriate.

10. Contact

For any questions about this policy or to request access or deletion, contact us at hello@truefnbase.com.